Legal
Contact
A question, a bug, an idea or a complaint. Send an email and a person will answer.
Last updated 17 October 2026.
Who you are dealing with
The business behind NQ Journal, and every way to reach it.
- Seller
- NQ Trading Journal, trading as NQ Journal
- Address
- Klein Hoefblad 24, 3893 GJ Zeewolde, Netherlands
- Phone
- +31 6 10461110
- KVK
- 42190633
- VAT
- NL005568719B47
Where to go
Email reaches a person for all of these. A few have a quicker route.
- Reply time
- Within two working days.
- Complaints
- Email contact@nqtradingjournal.com. We confirm within two working days and answer in full within 14 days (Terms).
- Changing your mind
- Within 14 days of subscribing, sign in and use the button on the withdrawal page. An email from the address on your account works too; we send a link there for you to confirm it.
- Cancelling
- On the Subscription page in the app, at any time. Or email us and we do it for you.
- Your data
- Export or delete your journal in Settings. For anything else, email us (Privacy).
- Security
- Report a weakness by email. Our security.txt has the details.