Right of withdrawal

• You have until the end of the 14th day after the day you subscribed, Dutch time. Subscribe on 1 March, and you can withdraw until the end of 15 March.
• If that day is a Saturday, a Sunday or a Dutch public holiday, you have until the end of the next working day. Subscribe on Saturday 3 October 2026, and the 14th day is Saturday 17 October: you can withdraw until the end of Monday 19 October.
• You do not need a reason. Withdrawing costs you nothing beyond the days you used.
• What counts is the day you send it. Sent on the last day, it is in time.
• We refund within 14 days of receiving it, to the card or account you paid with, at no cost to you.

Your access started as soon as you paid. On your first subscription, a withdrawal gives back everything you paid, whatever you used. If you have had your money back before and subscribe again, the checkout asks you to tick a box to start straight away, and a withdrawal then gives back what you paid less the time you had access. We work that out from the moment you withdraw, against the period you paid for, and round to the cent in your favour.

• You get an email at once, confirming what you sent and the date and time we received it, with a reference number. Keep it as your proof.
• Your subscription ends on the spot and nothing more is charged. By email, we end it as soon as we read it, counted from the moment you sent it.
• We send the refund within 14 days.
• Your journal is not deleted. The journal pages close, but you can still sign in: the page you land on downloads your whole journal as a JSON file and lets you subscribe again. To have it deleted, email us.

Any clear statement that you withdraw is enough. Use the form below or your own words, and send it by email or by post to the address in it.

Send it from the email address on your account, or name that address in the letter. We end a subscription only for the person it belongs to: a withdrawal from another address is first checked with the address on the account, and it still counts from the moment you sent it.

The right of withdrawal ends, but you can still cancel at any time on the Subscription page, and nothing more is charged. A monthly subscription runs to the end of the month you paid for. For the yearly plan: €149 once, for 12 months. Cancel any time: the months you have started are counted at €14.95 each and the rest comes back to you. After 12 months it continues at €14.95 a month until you cancel. It never renews for another year.

A withdrawal that reaches us after the 14 days is handled as that cancellation, never as an immediate end without a refund. See Cancelling in the Terms.